The Legal Services Regulation Bill is due to be enacted by the end of this year. It will establish a new independent regulatory body. There is a tendency to under staff new regulatory bodies - think PRTB and PSRA. But just look at what the new CEO of the UK legal Ombudsman has had to do due to under staffing...
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The Legal Ombudsman (LeO) is to recruit more ombudsmen to triage complaints against lawyers in a major reorganisation that aims to improve the quality of its decision making, Legal Futures can reveal. Steve Green, chairman of the Office for Legal Complaints – the body that oversees LeO – admitted that “speed had got out of kilter with quality… Timelineness is not a proxy for quality”.
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